Privacy Policy

Effective Date: January 8, 2025

At Lamsonali, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard your data. By visiting our website, www.lamsonali.com, you agree to the collection and use of information in accordance with this policy.

Information We Collect

When you visit Lamsonali, we collect certain personal information to enhance your shopping experience and provide the services you request. The types of information we may collect include:

  1. Personal Identification Information:

    • Name
    • Email address
    • Mailing address
    • Phone number
    • Payment information (credit card details, billing address)

  2. Non-Personal Identification Information:

    • IP address
    • Browser type
    • Device type
    • Operating system
    • Referring website
    • Pages visited on our site

This information is collected either directly from you (e.g., when you create an account or place an order) or automatically through cookies and tracking technologies as you interact with our website.

How We Use Your Information

We use the information we collect to provide, improve, and personalize your shopping experience at Lamsonali. Specifically, we may use your information for the following purposes:

  1. To Process Orders: We use your information to complete your transactions, fulfill your orders, and send you order confirmations and shipping updates.

  2. Customer Support: We use your information to respond to customer service inquiries and provide assistance with your account or product questions.

  3. Marketing and Promotions: With your consent, we may send you promotional emails about new products, sales, or special offers. You can opt-out of marketing communications at any time by unsubscribing.

  4. Improving Our Website and Services: We use non-personal information (e.g., browsing behavior) to analyze trends, track website performance, and improve the user experience.

  5. Security and Fraud Prevention: We may use your information to protect our website, detect and prevent fraud, and ensure the security of our users.

How We Protect Your Information

We implement various security measures to ensure the protection of your personal information. These measures include:

  • Encryption: Sensitive information such as payment details is transmitted via secure, encrypted channels (SSL/TLS) to ensure it remains confidential.
  • Access Controls: Only authorized personnel have access to your personal information, and they are required to follow strict confidentiality protocols.
  • Regular Audits: We regularly review our security practices to identify and address potential vulnerabilities.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to remember your preferences, login status, and website activity.

  • Essential Cookies: These cookies are necessary for the functionality of the website (e.g., for adding items to your shopping cart).
  • Analytics Cookies: We use these cookies to analyze website traffic, track the effectiveness of our marketing campaigns, and improve our website.
  • Targeting Cookies: These cookies help us deliver relevant advertisements to you based on your interests and browsing behavior.

You can choose to disable cookies in your browser settings, but please note that some features of our website may not function properly without them.

Sharing Your Information

We respect your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers and partners for the following reasons:

  1. Shipping and Delivery: We share your shipping address and contact details with third-party carriers to ensure timely delivery of your order.
  2. Payment Processing: We use secure third-party payment processors to handle transactions. Your payment information is processed securely by these providers.
  3. Marketing and Analytics: We may work with third-party marketing and analytics companies to help us better understand customer behavior and optimize our website experience.

In all cases, we ensure that any third parties we work with have appropriate privacy and security measures in place to protect your personal information.

Your Rights and Choices

You have certain rights regarding your personal information:

  1. Access and Update: You can view, update, or correct your personal information by logging into your account on our website or contacting our customer support team.
  2. Opt-Out of Marketing Communications: You can choose to opt-out of receiving promotional emails from us by clicking the “unsubscribe” link in any marketing email you receive.
  3. Delete Your Information: If you wish to delete your account or request that we remove your personal information, please contact us, and we will comply with your request, subject to legal and contractual obligations.

Third-Party Websites

Our website may contain links to third-party websites. Please note that this Privacy Policy only applies to Lamsonali and our website. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of any third-party websites you visit.

Children’s Privacy

Lamsonali does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have inadvertently collected information from a child under 13, we will take immediate steps to delete such information.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights regarding your personal information, please contact us:

Thank you for choosing Lamsonali. We are committed to safeguarding your privacy while providing you with the best possible shopping experience.